http://portal.acm.org/cacm/current/ Twenty years ago Terry Winograd and Fernando Flores published a controversial book about system design that doubted artificial intelligence would ever show signs of true intelligence. The book, Understanding Computer and Cognitions: A New Foundation for Design, sent the AI community reeling while giving wings to a new perspective that emphasized language rather than symbols for prompting computer action. Today the Winograd/Flores work is recognized as a groundbreaking textbook on system design, and the Language- Action Perspective (LAP) movement it inspired continues to guide design practices using human communication and human nature at its core. This month's special section honors the 20th anniversary of LAP by presenting a group of articles focusing on its practical contributions and its ever-growing relevance. Every contributor to this project was asked to reveal something unexpected they discovered from using LAP and the value that discovery offers computing professionals. We hope you find their discoveries insightful.
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